Job Title: Senior Pre-Sales Engineer KBDA3A
Your new role: We are looking for a Senior Engineer, the role will be split into several key areas:
1. Implementation Engineer (50%) - you will take full ownership of your own projects from start to finish, these projects could be as small as a 10 user office 365 migration but as large as 100+ staff with on-premise servers, virtualisation and storage. You will need to be comfortable working on small environments as well as large ones as we have a varied client base with different requirements.
2. Consultancy (30%) - you will meet with clients to discuss their strategic needs and make recommendations for the development of the clients IT environment. This will also include carrying out assessments for prospective clients and presenting your findings.
3. Support Escalations (20%) - some of your time will be spent assisting the support team when they have work which they cannot handle, you will need to ensure that skills and knowledge are transferred to this team rather than fixing the problem in isolation to ensure the continued development of our less senior staff.
What we are looking for:
o Ability to carry out Exchange migrations either on-premise or to Office 365
o Good understanding of Active Directory and all associated services
o Good understanding of the common Backup and Anti-Virus products
o Good understanding of networking technologies
o Certifications are not as essential as relevant experience
o Excellent customer service with a willingness to help and solve problems
o A self-starter willing to take ownership of tasks is essential for this role
o Well presented and professional
o Ambition to develop with a thirst for knowledge
o Ability to write concise documentation
o A driving licence is essential (a pool car is available when visiting client sites)
The next steps
Following a short pre-screen call with a member of the HR team, there will be one face to face interview before a decision is made.
3 Innovate Mews, Lake View Drive, Sherwood Park, Nottingham, NG15 0EA
Phone: 01623 888466